We must have your order by 4pm the previous working day, for instance if Monday is specified as your preferred delivery date, your order must be placed by Friday at 4pm.
Please also note that additional delivery charges will incur for customers based outside our delivery catchment areas or for specific installation services (wall-mounted furniture). Please contact our sales team on 020 3872 2295 if you wish to discuss this before completing your order. Along with being the first in the industry to offer award-winning next day delivery, furniture packages, and three hour delivery slots, we have an unmatched knowledge of the property industry and how to cater to the range of needs of professionals within the sector.
Our key collection service ensures that rather than simply delivering items to your doorstep our team can assemble and place items in their desired location - even if you aren't at the premises. Simply provide us with the details of a nominated key-holder within the local vicinity and we will take care of everything else. The service that we offer varies slightly based on the type and size of order.
Delivery lead-times and service charges vary, depending on location and whether your order consists of:
- Smaller orders of stocked items
- Larger orders and furniture packages (with our premium installation service)
- Rental Furniture
Please take the time to read the following delivery information carefully. We reserve the right to charge £50 for failed deliveries caused by customer error.
A customer service representative will be in touch following an online transaction to advise you of any further charges applicable to your order (if required) before finalising payment and delivery details.
If you do not require our full delivery and installation service, we offer a 10% discount to customers who opt to collect their order in full from one of our distribution centres.