1. Order the right size mattress
The number one reason for delivery failure!
The most important fact to know before purchasing a mattress is the exact size of the bed base it is going to be used with - it may seem like common sense, but we frequently receive orders for mattresses that are too big or small for the existing bed base at the property.
We do allow customers to change the mattress if they order the wrong size, but this takes time and is frustrating for tenants who are looking forward to an upgrade. To make life easier, the standard sizes are as follows: